Alveo

Testimonials

“Alveo Health’s customer service is out of this world! The entire staff has been very responsive to our every need and they have gone out of their way to make sure that their services fit our needs”
Vice president, Medical Billing Company

Alveo Health has been a trusted partner for many years.  We exclusively use Alveo Health for all electronic transactions for our several hundred physician clients. Why, when we could use any clearinghouse? A long history of quality, good people, and excellent cooperative service. Problems are few, and always handled promptly and with quality. Your partnership is appreciated.

President, Practice Management Software Company

Alveo Health has provided our clients with cost-effective EDI solutions for many years, the tools to successfully onboard and enroll new clients seamlessly. As a partner, Alveo Health is committed to the satisfaction of our mutual clients and will work with providers, payers, and our team to resolve any issues in a timely fashion.

Vice President, Practice Management Software Company

I have personally worked with the associates at Alveo Health for over 7 years. During that time, we have developed a great working relationship built on trust and mutual respect for the types of processes we require. Our company has a unique set of needs and Alveo Health has always been able to accommodate those needs in a friendly and timely manner.

Their associates are very knowledgeable with billing questions/issues we may have. They have also been able to accept any data, format, or reporting changes we have requested and complete any updates to their system to accommodate our needs. I would recommend Alveo for billing purposes in the future to clients I may be involved with.

Revenue Cycle Manager, Physician Group

Alveo Health has been our clearinghouse of choice for over 16 years. The excellent service they provide has allowed us to grow and make changes in our business processes with confidence. Lines of communication are always open with Alveo Health and they really partner with us to overcome any new obstacles that a healthcare provider is faced within our ever-changing medical billing world. We know that we are in good hands with Alveo Health! 

Owner, Physician Group – Physical Therapy

Since 2001 Alveo Health has been the clearinghouse we have used. We continue to recommend them and their services to colleagues both locally and across the state. As a billing company, we have dozens of separate accounts/clients for which claims are processed through Alveo Health. Both sending claims and receiving reports are done with ease and efficiency, not to mention availability 24/7. Reports are available immediately to let us know the status of each claim, a very important aspect for follow-up/accounts receivable and keeping us informed. With our multiple clients, problems do arise regarding individual specialty requirements and claim filing issues, not to mention ever-changing payer policies. When such an issue is presented to Alveo Health and discussed, it is resolved in a timely fashion by their knowledgeable and friendly staff! 

Owner, Medical Billing Company

Alveo Health has streamlined our business practices and has greatly increased the efficiency of insurance claims submission. Their customer service has been tremendous. Customer support is very proactive in addressing any issues. I highly recommend their services.

Sales Director, Medial Billing Company

We enjoy our partnership with Alveo Health. Alveo Health has always worked with our staff and customers with any issues that they are faced with. As well as preparing us for changes that will cause an influx of rejection or breaks in payment. Our Support team is always confident that Alveo Health will aid in the troubleshooting of an issue as well as assisting with the resolution. Alveo Health’s Support Staff is always timely, courteous, and effective at resolving our issues little or great. We have also had the pleasure of working with the mapping Team and receive the same stellar support. At the front end, Enrollment is an easy process with Alveo Health, with great staff to assist you with the paperwork and alert you with approvals and denials. As the Healthcare Industry makes great strides towards the future, we are happy to have a partnership with Alveo Health.

Manager, Practice Management Software Company

Alveo Health has the best customer service. The staff is so knowledgeable and helpful every time we need help. Alveo’s employees go above and beyond to satisfy their customer’s needs.

Application Analyst, Practice Management Software Company

Our office purchased a new computer system in September 2008. When we purchased the new system we were not doing electronic billing. We were given three companies to choose from to do our electronic billing. Not knowing any of these companies that were recommended, I asked who was the best and our computer representative stated he felt Alveo Health would be our best choice. Our first contact person with Alveo Health was Brigott who was very knowledgeable in answering all our questions and making the transition very pleasant.

 

We are very thankful that we choose Alveo Health to do our electronic billing. With the Alveo Health system,  you can validate your claims and make corrections before the claim is sent.  Our reimbursement time has been cut in half since we started using Alveo Health. Alveo Health has made my job more time effective. I no longer have to mail claims and wait a long period of time for reimbursement. If I have a problem, I can call Alveo Health and always have a friendly voice on the other end to help or answer any question I have.

 

I would highly recommend Alveo Health to anyone looking for a professional and caring electronic billing service. It has been a pleasure to work with this company.

Owner, Physician Group

It is a pleasure working with Brigott and Alveo Health. Change is always scary in the healthcare world. My transition was flawless and practically instant. Turnaround time was reduced, things were simplified, errors were practically eliminated, and costs were drastically reduced. I have referred several colleagues and everyone has thanked me for making their work easier. I can’t really ask for anything more than that!!!

Owner, Physician Group

We have been partners with Alveo Health for 10 years and their staff is extremely quick in responding to our every need. Every staff person is very helpful and knowledgeable and even goes the extra mile to provide exceptional service. It is a relief to know we can count on our clearinghouse to help us through the constantly changing world of healthcare. 

Systems Director, Physician Group

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